post:Business Process Assistant,
Location: Chennai, India
World Bank 11, Taramani Main Road Tharamani, Chennai
Background / General description:
The Vice Presidency for Concessional Finance and Global Partnerships (CFP) is responsible for the mobilization, management and monitoring of concessional loan and grant financing in the World Bank.
The four Departments in CFP are
(i) the Global Partnership and Trust Fund Operations Department (CFPTO); the Multilateral Trusteeship and Innovative Financing (CFPMI) Department; the IDA Resource Mobilization Department (CFPIR); and the Financial Management Unit (CFPFM).
Closing Date: Friday, 31 May 2013
CFPTO leads the development of Bank policies and procedures on global partnerships and trust funds (TFs), and manages programmatic TFs and the Development Grant Facility. The Department is the Bank's focal point for TF policy development, guidance on partnership and TF related issues, portfolio monitoring and review, and clearance of new trust funded partnerships. CFPTO is leading an ambitious program of TF reforms to mainstream TFs into Bank work, modernize and streamline TF procedures, and focus on results. The Department is also heavily engaged in donor relations, delivery of knowledge and learning products, and in the development a partnership management framework.
Within CFPTO, there are five cluster teams involving the following work:
(i) TF Policy and Advisory Services,
(ii) Global Partnerships,
(iii) Data and Reporting,
(iv) Donor Relations, and
(v) Program Administration of four programmatic TFs (PHRD, JSDF, AHI, and BNPP) and the Development Grant Facility (DGF). The Data and Reporting Cluster in CFPTO is leading the development of new operational reporting tools for partnerships and TFs. The Data and Reporting Cluster team generates and disseminating regularly scheduled and ad-hoc reports on partnerships and TFs, covering the World Bank Group's TF portfolio. Selected parts of the Data and Reporting cluster's work program are handled through the offshore unit of CFPTO in Chennai, India.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities:
The Business Process Assistant will report to the Manager of the CFPTO, but work under the overall guidance of the Data and Reporting Cluster Coordinator in charge data integrity, systems development and trust fund reporting.
S/He will work under the guidance of Business Process Specialist/Analyst and will be accountable for a broad range of responsibilities, in the area of reporting , data analysis and systems development .
Provide data/analytical support to senior analysts in charge of various reports such as Donor Portfolio Reviews, Regional TF Portfolio reviews etc. and also be able generate such reports on their own under the guidance of supervisor/s.
Provide support to Management, internal and external users of CFP-managed reporting tools e.g. by investigating, resolving and/or escalating problems, manage customer expectations and identify opportunities that may impact reporting requirements and performance of business reporting.
Assist in the design, plan and preparation of test scripts and test documentation for new reports in SAP/BW/BI and conduct system testing under the guidance of supervisor/s. Interface with other test teams to incorporate plans into integration testing process.
Be able to research issues related to Trust Fund fees, partnerships etc. from data perspective.
Provide support in the preparation of user help documentation and other help materials for above mentioned reporting tools.
Work with customers to understand and anticipate business requirements and analyzes and documents requirements. Help review all requirements for accuracy and investigate, resolve and escalate problems.
Selection Criteria:
Core behavioural competencies
Team Leadership (ACS) - Able to provide support to team members, giving instructions when necessary to improve work performance and promote collaboration within team. Able to organize and/or conduct training for team members on procedures, policies and work activities.
Client Orientation - Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact to the client.
Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
Knowledge, Learning and Communication - Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to contribute to unit's knowledge sharing.
Business Judgment and Analytical Decision Making - Able to effectively and independently provide general research support. Demonstrates ability to assess situation, and make sound judgment on action needed.
http://unjobs.org/vacancies/1368980913282http://unjobs.org/vacancies/1368980913282
Location: Chennai, India
World Bank 11, Taramani Main Road Tharamani, Chennai
Background / General description:
The Vice Presidency for Concessional Finance and Global Partnerships (CFP) is responsible for the mobilization, management and monitoring of concessional loan and grant financing in the World Bank.
The four Departments in CFP are
(i) the Global Partnership and Trust Fund Operations Department (CFPTO); the Multilateral Trusteeship and Innovative Financing (CFPMI) Department; the IDA Resource Mobilization Department (CFPIR); and the Financial Management Unit (CFPFM).
Closing Date: Friday, 31 May 2013
CFPTO leads the development of Bank policies and procedures on global partnerships and trust funds (TFs), and manages programmatic TFs and the Development Grant Facility. The Department is the Bank's focal point for TF policy development, guidance on partnership and TF related issues, portfolio monitoring and review, and clearance of new trust funded partnerships. CFPTO is leading an ambitious program of TF reforms to mainstream TFs into Bank work, modernize and streamline TF procedures, and focus on results. The Department is also heavily engaged in donor relations, delivery of knowledge and learning products, and in the development a partnership management framework.
Within CFPTO, there are five cluster teams involving the following work:
(i) TF Policy and Advisory Services,
(ii) Global Partnerships,
(iii) Data and Reporting,
(iv) Donor Relations, and
(v) Program Administration of four programmatic TFs (PHRD, JSDF, AHI, and BNPP) and the Development Grant Facility (DGF). The Data and Reporting Cluster in CFPTO is leading the development of new operational reporting tools for partnerships and TFs. The Data and Reporting Cluster team generates and disseminating regularly scheduled and ad-hoc reports on partnerships and TFs, covering the World Bank Group's TF portfolio. Selected parts of the Data and Reporting cluster's work program are handled through the offshore unit of CFPTO in Chennai, India.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities:
The Business Process Assistant will report to the Manager of the CFPTO, but work under the overall guidance of the Data and Reporting Cluster Coordinator in charge data integrity, systems development and trust fund reporting.
S/He will work under the guidance of Business Process Specialist/Analyst and will be accountable for a broad range of responsibilities, in the area of reporting , data analysis and systems development .
Provide data/analytical support to senior analysts in charge of various reports such as Donor Portfolio Reviews, Regional TF Portfolio reviews etc. and also be able generate such reports on their own under the guidance of supervisor/s.
Provide support to Management, internal and external users of CFP-managed reporting tools e.g. by investigating, resolving and/or escalating problems, manage customer expectations and identify opportunities that may impact reporting requirements and performance of business reporting.
Assist in the design, plan and preparation of test scripts and test documentation for new reports in SAP/BW/BI and conduct system testing under the guidance of supervisor/s. Interface with other test teams to incorporate plans into integration testing process.
Be able to research issues related to Trust Fund fees, partnerships etc. from data perspective.
Provide support in the preparation of user help documentation and other help materials for above mentioned reporting tools.
Work with customers to understand and anticipate business requirements and analyzes and documents requirements. Help review all requirements for accuracy and investigate, resolve and escalate problems.
Selection Criteria:
- Undergraduate degree, or associate degree combined with four years of relevant practical experience. BA/BS in Engineering, Finance, Accounting, Business, Economics, Commerce or other relevant discipline and 2 years of relevant experience is preferred. MS/MA in a relevant discipline is preferred.
- Understanding and familiarity with the Bank's businesses and products, in particular trust funds and concessional financing. Knowledge of financial and operational risk management aspects of the trust fund business will be a plus;
- Proven analytical skills from previous professional experience and/or academic background, including ability to analyze and report on complex data in a timely manner. Ability to present issues, trends and conclusions in a concise and clear manner;
- Ability to conduct independent research and analysis, identifying issues, formulating opinions, reaching conclusions, submitting recommendations and persuading superiors and colleagues on outcomes.
- Excellent knowledge of the SAP architecture and available functionality is required; experience in working on complex system development projects is desirable; Familiarity with Trust Fund Accounting processes will be a plus.
- High level of proficiency in working with MS Excel and MS Power Point is required, experience of other reporting tools such as Access, Business Objects, BW or Data Warehouse reporting etc desirable;
- Demonstrated ability to participate in high-performance teams in non-hierarchical, networked settings;
- Excellent command of English and good communication skills required. Experience in the provision of training in a formal setting is a plus.
Core behavioural competencies
Team Leadership (ACS) - Able to provide support to team members, giving instructions when necessary to improve work performance and promote collaboration within team. Able to organize and/or conduct training for team members on procedures, policies and work activities.
Client Orientation - Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact to the client.
Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
Knowledge, Learning and Communication - Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to contribute to unit's knowledge sharing.
Business Judgment and Analytical Decision Making - Able to effectively and independently provide general research support. Demonstrates ability to assess situation, and make sound judgment on action needed.
http://unjobs.org/vacancies/1368980913282http://unjobs.org/vacancies/1368980913282
